Accessibility Statement
This statement was drafted on 09/07/2025 for the website laduree.com/en-uk. It is valid as of its publication and will be updated shortly following a digital accessibility audit.
Ladurée’s Commitment
Ladurée is committed to making its websites, mobile applications, intranet, extranet, and business software accessible in accordance with European Directive (EU) 2019/882 on the accessibility requirements for products and services.
We value inclusion and diversity, and we are committed to ensuring that our website – laduree.co.uk is accessible to everyone, especially people with disabilities.
As part of our digital accessibility efforts, we are working in collaboration with Accessiway.
We are firmly dedicated to building a web for all. As part of a long-term and responsible vision, we aim to fully comply with regulatory requirements, particularly the European standard EN 301 549 and Web Content Accessibility Guidelines version 2.1 level AA standard.
Compliance Status
An accessibility audit is currently in progress. Therefore, by default, the mobile application is considered non-compliant with regulatory requirements.
As such, no non-compliance issues or exemptions are listed below.
Test Results
Audit in progress.
Non-accessible content
The following content is currently not accessible for the reasons below:
Non-compliance: Audit in progress
Content not subject to accessibility requirements: Audit in progress
Establishment of This Accessibility Statement
This statement was prepared on 09/07/2025.
Technologies Used to Develop the Website
- HTML5
- CSS
- Javascript
Testing Environment
Operating Systems
- Apple Mac OS X 13.4
- Microsoft Windows 11
- Apple iOS 16
- Google Android 14
Browsers and Software (latest available versions)
- Google Chrome
- Microsoft Edge
- Safari
- Brave
- Adobe Acrobat Reader / Preview on Mac (for PDFs only)
Accessibility Evaluation Tools
- Built-in screen readers: VoiceOver (Apple), TalkBack (Android)
- NVDA 2024 and JAWS 2022 (Windows only)
- Mouse, zoom, and on-screen keyboard emulations across systems
- Tanaguru Webext RGAA4
- RGAA Assistant
- Native system tools for evaluating visual aspects (color, contrast, subtitles, etc.)
Pages Reviewed for Accessibility Compliance: Audit in progress
Feedback and Contact
If you are unable to accessany content or service, you can contact the accessibilityrepresentative at Ladurée. Theywill assist you by providing an accessible alternative or supplying the content in another format.