Accessibility Statement

This statement was drafted on 3 November 2025 for the website https://www.laduree.com. It is valid as of its publication and will be updated shortly following a digital accessibility audit.

Ladurée’s Commitment

Ladurée is committed to making its websites, mobile applications, intranet, extranet, and business software accessible to all users. 

We value inclusion and diversity, and we are dedicated to ensuring that our website – laduree.us – is accessible to everyone, especially people with disabilities. 

We are firmly dedicated to building a web for all. As part of a long-term and responsible vision, we aim to fully comply with regulatory requirements, including Web Content Accessibility Guidelines version 2.1 level AA standard. 

Compliance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Ladurée is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. 

Improving Accessibility with AccessWidget 

AccessWidget is designed to enhance website accessibility for users facing various types of disabilities: visual, motor, and/or cognitive. Based on WCAG recommendations, the widget offers 6 tailored profiles for: 

  • Users with epilepsy 
  • Users with low vision 
  • Users with hyperactivity (ADHD) 
  • Users with cognitive impairments 
  • Users with Reduced mobility 
  • Blind users 

In addition, it provides over 50 features to customize website display according to users' needs and is available in multiple languages. 

For more information, visit the AccessWidget

The solution is designed with two components that work simultaneously and complementarily: an accessibility interface and artificial intelligence. Thanks to its wide range of features, AccessWidget supports the process of optimizing accessibility and adapting the user experience on websites. 

Feedback and Contact

We’re always looking to improve the accessibility of this website. If you find any problems please contact us to be guided towards an accessible alternative or to obtain the content in another format: 

- Ladurée's accessibility representative

- email : ladureeus@laduree.com

Legal Remedies

If you identify an accessibility issue that prevents you from accessing certain content or features on the site, and after reportingitto usyou do not receive a response, you have the right to submit a complaint or requestmediationfrom the Defender of Rights.

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